A playbook for program owners Most cohort programs peak on day three and decline from there. This isn’t a failure of design or enthusiasm. It’s the default. You bring people together, the energy is real, everyone means it when they say they’ll stay...
TurtleWise for industry organizations and nonprofits Every membership organization eventually faces the same email. A member writes to say they’re not renewing. They’re complimentary about it — good conference, great people, they learned a lot. They just...
The access problem, and what organizations can actually do about it There’s a moment that happens to capable people and almost never gets named. You’ve done the work. You’re good at the job. You’ve hit the point where the next step isn’t...
Why I built TurtleWise At sixteen, my mother found herself a high school student raising a newborn son without a partner. So we lived with my grandparents in Washington, D.C., where my grandfather worked as a building maintenance man and my grandmother as a...
